Frequently Asked Questions
What should I expect during my first visit?
Depending on the length and type of your treatment, we will first sit and discuss your medical history, goals, and current health concerns. I always want to establish how you want treatments to proceed, and how you wish to see your health and wellbeing improve.
Most treatments involve laying down on a massage table. You will always be properly draped with either your own clothing, a gown, or sheets. Typically after needles are placed, there will be some time for you to rest alone in the room with some relaxing music playing. If you ever need assistance, I will be near the treatment room and am always reachable.
If at any time you have questions or concerns or just simply want to change something, always feel free to speak up.
Expect when you leave to feel an improvement in your condition. It may be slight, or you may only feel change later that day, or perhaps only once you've had several treatments. It will depend on your own unique health, and how long you've experienced a particular symptom or illness. TCM is a natural medicine working with your own body, and healing takes time.
Do you take health insurance?
At this time, the only patients who may be able to utilize their health insurance are those visiting the Dockter-Lutz location in Circle Pines.
I work to ensure that all of my treatments are competitively and fairly priced. You will find people who are charging less and people who are charging more. I promise to use the full 10+ years of clinical experience that I have to provide you with the most comprehensive and effective treatment as possible.
What precautions are you taking during the COVID-19 pandemic?
Both staff and patients are required to wear masks at all times when indoors per Minnesota State requirments. If you are wearing a mask with an air valve or a "gaiter" type scarf, a surgical mask will be provided.
When you arrive, please remove your shoes and wash your hands. Your temperature and pulse oximeter reading will likely be recorded.
We ask that if you have traveled domestically or internatinally in the last 14 days that you do not come in for an appointment or that you can provide evidence of a negative test about five days upon returning homw.
If you do not feel well, please cancel your appointment, and any fees will be waived.
Treatment rooms have extra air filtration. Room surfaces and supplies are disinfected after every treatment. We are working hard to limit close contact time (less than six feet) to
15 minutes or less per visit.
Plan to arrive a few minutes early if possible so that you are not too rushed. Depending on which office you are visiting, the front door may be locked and you will need to call Christine at 612-888-1632 once you arrive to be let inside. If you are early, please wait (if possible) inside your car until your appointed time. We are working to limit the number of people inside at any given time. Guests of patients are unfortunately not possible at this time.
If you have any questions, see Christine or administrative staff of the office you are visiting.
How should I prepare for my first visit?
Wear comfortable clothing that is loose fitting (no tight jeans or leggings!), which can be rolled up past your knees and elbows. If needed, we will have you change into a gown or lay draped under sheets.
Make sure to eat within two hours of your appointment, a small snack is fine.
If you are a patient of the Dockter-Lutz Clinic and you are using insurance, it's highly encouraged that you call and check to see what exactly your plan covers before your appointment arrival. Please bring your insurance card with you to your appointment. Otherwise, be prepared with your credit card or cash payment.
Before you arrive, consider what types of changes you'd like to see in your health: what are your goals?
Plan to arrive a few minutes early if possible so that you are not too rushed. Depending on which office you are visiting, the front door may be locked and you will need to call Christine once you arrive to be let inside. If you are early, please wait (if possible) inside your car until your appointed time.
What are the fees for treatments?
Fees vary slightly by practice location, as each office has its own policies and set cost structures.
What health problems does Traditional Chinese Medicine treat?
The easy answer is: just about anything! From the common cold, to serious chronic illnesses and everything in between, TCM is incredibly helpful for just about any physical, emotional or spiritual ill.
For decades, the World Health Organization has supported the use of TCM for the treatment of many illnesses, especially those related to pain.
See the "
About Christine" page for more regarding what areas I specialize in treating. If I believe I can't effectively help you, I will gladly refer you to a trusted peer practicing in the area.
My insurance doesn't pay for acupuncture, what other forms of payments do you take?
Cash, Credit Cards, Flex Spending or Health Savings Account cards, Personal Checks
Payment is due the day of service without exception.
Herbal orders are NON-REFUNDABLE unless they are unopened pill bottles.